Terms of service
Terms of Service
This website is operated by Natalia Matsola. Throughout the site, the terms “we”, “us”, and “our” refer to Natalia Matsola. By visiting this website and/or purchasing from us, you agree to the following Terms of Service.
These Terms apply to all visitors, customers, and users of the website. Please read them carefully before using this site.
Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to offer products and services to you.
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your country or region of residence, or that you have given permission for any minor dependents to use this site under your supervision.
You may not use this website or its products for any unlawful or unauthorized purpose, including violating copyright or intellectual property laws.
Any misuse of the website, including the transmission of malicious code or harmful software, may result in termination of access to our services.
Products & Artwork
All artworks presented on this website are original works by Natalia Matsola unless otherwise stated.
Please note that original artworks are handmade and may contain natural textures, brushstrokes, and slight variations that are part of the artistic process.
We make every effort to display artwork colours and images as accurately as possible. However, colours may vary slightly depending on your screen settings and device display.
Certain works may be available in limited quantities and may be discontinued at any time without notice.
We reserve the right to limit or refuse orders where necessary, including cases of suspected fraud, unauthorized resale, or misuse of the website.
Pricing & Availability
Prices for artworks and products may change without prior notice.
We reserve the right to modify, discontinue, or update products, collections, or services at any time.
Shipping & Delivery
Shipping information, delivery estimates, duties, and taxes are outlined separately in our Shipping Policy.
Delivery times are estimates only and may vary depending on location, customs processing, and courier services.
Payment Information
Payments are processed securely through trusted third-party payment providers. Natalia Matsola does not store or have direct access to your full payment details.
By placing an order, you agree to provide current, complete, and accurate billing and shipping information.
Intellectual Property
All artwork, images, text, website design, and content on this website are the intellectual property of Natalia Matsola and may not be copied, reproduced, distributed, or used without prior written permission.
Third-Party Links
This website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites.
Limitation of Liability
We do not guarantee that the website will always operate without interruption or error.
To the fullest extent permitted by law, Natalia Matsola shall not be held liable for any indirect, incidental, or consequential damages arising from the use of this website, services, or products purchased through it.
Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon being published on this page.
Continued use of the website following any updates constitutes acceptance of those changes.
Contact Information
If you have any questions regarding these Terms of Service, please contact:
Natalia Matsola
Edinburgh, Scotland, UK
llilaartwork@gmail.com